Explanation of Benefits & Safeguarding Sensitive Health Information (memo)

the first page of a memo

This 3-page memo, available as a PDF, was developed by the National Health Resource Center on Domestic Violence, a project of Futures Without Violence, and looks at Explanation of Benefits (EOB) documents that health insurance companies send to policy holders to describe paid out benefits.  The memo explains concerns about how insurance companies handle sensitive information and explores possible solutions to increase safety for survivors. It builds on important privacy and confidentiality conversations and explores where action is needed to ensure that health insurance companies adhere to privacy principles.